Have a look through these questions we get asked. If we haven't already answered your questions, why not get in touch and we'll message back with more information.
We will send a text to your mobile with the landline number that has been allocated to your mobile as soon as it has been set up. Please allow 24 hours for the setup to occur. If you haven't heard from us after that time, please contact us.
If you chose our pay-as-you-go option - just top up if you need more minutes. We deduct from your pay-as-you-go balance your 5p per minute charge for your talk time. As long as you recieve one call each month, your line will stay active. The 5p per minute is the only charge - there are no hidden setup, cancellation, or any other kind of fees.
Our plans work just like a pay as you go mobile - any money you don't spend is kept on your account. Due to the administration cost we unfortunately can't refund unused credit, however we do have a money-back guarantee so you can try our service.
Yes, of course - just let customer services know and they will help you.
